Social Development reiterates commitment to improving SASSA services



23rd January 2025
Social Development Minister Sisisi Tolashe has pledged her guidance and motivation to enhancing South African Social Security Agency (SASSA) providers throughout an engagement together with the company's senior professionals at a strategic preparing session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the various social grant beneficiaries, who excelled during the 2024 matric exams.

Of your 724 156 full-time learners who registered with the National Senior Certificate (NSC), 572 338 are social grant beneficiaries, representing eighty one% with the registered pupils while in the training sector.

These learners obtained a commendable pass rate of 86%.

"This means the financial investment national government is producing during the lives of poor and susceptible youngsters is yielding a constructive influence in breaking intergenerational poverty," Tolashe claimed.

Reflecting on current achievements, the Minister highlighted vital milestones and ongoing priorities. She devoted to urgently addressing The website difficulty of long lasting Management appointments as well as the lack of personnel at most regional places of work.

In addition, the Minister highlighted the necessity for community-based engagements and outreach pursuits.

"Our Group is looking forward to more info our huge intensification of Local community outreach, exactly where we prioritise underserved spots to deliver expert services nearer to our people," she reiterated.

With regards to SASSA techniques, Tolashe urged administration to prioritise improving upon and modernising methods to enhance accessibility, queue management and stop fraud.

On top of that, the Minister has asked for SASSA Performing CEO, Themba Matlou, to provide a strategy that seeks to solve the issues of payment channels in rural parts by furnishing another solution for payments.

"We website commit ourselves to work with [SASSA]... We are available all the time to address the problems collectively. Most of us have to be Remedy-driven in our program to create modifications towards the lives of our folks by means more info of concerted attempts," the Minister stated.

SASSA is a countrywide company of government that administers South Africa's social security procedure, together with distributing social grants on here behalf with the Division of Social Development. – SAnews.gov.za


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